Privacy Policy

Created: Oct 9, 2023
Updated: Dec 11, 2023

At Noizefield Instruments, accessible via noizefield-instruments.com, one of our main priorities is to protect the privacy of our visitors, in strict accordance with German and EU data protection laws. You will only be asked to provide information that is strictly necessary for the provision of our services. Your personal information will never be sold or otherwise shared with third parties.

This Privacy Policy sets out the types of information that is collected and recorded by Noizefield Instruments and how we use it.

If you have any further questions or require more information about our privacy policy, please do not hesitate to contact us.

This Privacy Policy applies only to our online activities and to visitors to our website with respect to the information they provide and/or collect to Noizefield Instruments. This policy does not apply to information collected offline or through channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

When you register for an account, we ask for your contact information, including items such as:
first name, last name, company name (optional), address (street, postcode, town), email address, and telephone number (optional).

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

We may use the information you voluntarily give us when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding your order or other products and services (e.g. our newsletter).
  • To gather analysis or valuable information so that we can improve our service.

We may also collect information on how our services are accessed and used. This data may include information such as:

  • Your IP address (Internet protocol address)
    Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites.
    We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site. We may also use and disclose IP addresses for all the purposes for which we use and disclose personal information. Please note that we treat IP addresses, server log files and related information as non-personal information, except where we are required to do otherwise under applicable law.
  • Your browser and your browser version and unique device identifiers and other diagnostic data.
    Certain information is collected through most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and internet browser type and version.
  • The pages that you visit on our website.
  • The date and time of your visit.
  • The time spent on our pages.
  • Cookies
    Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
    We use cookies to:
    • Understand and save user’s preferences for future visits.
    • Identify which pages are being used.
    If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. Some features of the Site may not work properly if you decline the use of cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/ located outside the Site. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout located outside the Site.
  • Google Analytics
    We do NOT use Google Analytics
  • Matomo
    We are using Matomo Analytics which was designed with privacy in mind. It can be configured to follow even the strictest of privacy laws – like GDPR, HIPAA, CCPA, LGPD and PECR. Simply by using Matomo we will ensure that all of your valuable information is private and owned by us (Noizefield Instruments) and our website respects the visitors’ privacy. Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website.
    • PURPOSE OF THE PROCESSING
      Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, which contents are the most appreciated… Once the data is processed (number of visitors reaching a not found pages, viewing only one page…), Matomo is generating reports for website owners to take action, for example changing the layout of the pages, publishing some fresh content… etc.
  • Pixel tags, web beacons, clear GIFs or other similar technologies
    These may be used in connection with some pages and email messages to track the actions of users and email recipients, measure the success of our communications and compile statistics about the website usage and response rates.

How do we retain your information?

We will retain your personal data for the period necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or allowed by law.

Third party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google Adsense

We do NOT use Google AdSense Advertising on our website.

Sozial Media / YouTube

The entity responsible for the processing has integrated components of YouTube on this website. YouTube is an online video platform that enables publishers of videos to upload video clips free of charge and allows others users to watch, rate and comment on these videos, also free of charge. YouTube permits the publication of all kinds of videos, which is why users can view complete films and TV programs as well as music videos, trailers and videos made by the users themselves on YouTube. The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA. With each visit to one of the pages of this website which is operated by the entity responsible for the processing and which incorporates a YouTube component (YouTube video) the respective YouTube component will automatically cause the internet browser of the IT technology system of the data subject to download an illustration of the corresponding YouTube component from YouTube. For more information about YouTube, go to https://www.youtube.com/yt/about/ . As part of this technical process, YouTube and Google obtain information about the specific subpage of our website visited by the data subject. If the data subject is logged into YouTube at the same time, YouTube, when a subpage containing a YouTube video is visited, knows which specific subpage of our website was visited by the data subject. This information is collected by YouTube and Google and associated with the YouTube account of the data subject. YouTube and Google will always receive information via the YouTube component that the data subject has visited our website if the data subject is simultaneously logged into YouTube at the time of access to our website, regardless of whether the data subject clicks on a YouTube video or not. If the data subject does not wish this information to be transmitted to YouTube and Google, the transmission can be prevented by the data subject logging out of their YouTube account before visiting our website. The data protection regulations of YouTube published at https://www.google.de/policies/privacy/  provide information about how YouTube and Google collect, process and use personal data.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Noizefield Instruments does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.